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Commercial Services FAQ
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Are the access control systems reliable?
Yes. On-Site Security has partnered with some of the world leaders in access control such as Hartmann Controls, Brivo, & Kisi to ensure their customers the most reliable access systems on the market.
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Will the access control system fail if I lose power?
No, it will on. In some scenarios, our access control systems are backed up by multiple batteries than can last weeks.
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Is it difficult to grant someone new access?
No. From start to finish, maybe 60 seconds.
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What is the difference between a home security system and a commercial security system?
Residential security systems have different focal points, tend to include many motion sensors and window/door contacts. Commercial security systems tend to require locks and alarms if someone attempts or does access a restricted area.
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How do I know which security camera to use?
One with a good warranty, and one to fit your needs. Make sure to purchase an outdoor weatherproof camera if looking to protect outdoor areas or areas that get very cold like a garage.
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Can I get access to my video cameras on my phone?
Absolutely. All of the cameras provided by On-Site Security can be accessed remotely from any mobile device.
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What is network cabling and when do I need it?
Network cabling is important in transferring any data to the internet. We recommend a “hard wired” connection for any important data transfers such as work computers, video, cameras, security, and smart home access.
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How do I know if my business needs a commercial fire alarm system?
All commercial buildings require a fire alarm system. Some may be grandfathered into local codes but it is recommended to protect yourself and your employees/patrons to invest in one immediately. Your business insurance costs will thank you.
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What are the advantages of a commercial fire system?
Commercial fire systems are monitored 24 hours a day and are required to be annually inspected. In addition, there are system tests that are run sporadically throughout the day.